· A deep understanding of IT systems, processes, and technologies, combined with expertise in designing and deploying automation frameworks that enhance efficiency, reliability, and scalability.
· 5+ years of proven experience in designing and implementing IT automation solutions within a complex enterprise environment.
· Strong expertise in automation tools such as Ansible, Puppet, Chef, or equivalent.
· Proficiency in scripting languages such as Python, PowerShell, Bash, etc.
- Experience with building APIs and services using REST, SOAP, etc.
· In-depth knowledge of IT infrastructure, networking, and cloud technologies.
· Experience with containerization and orchestration tools like Docker, Kubernetes.
· Familiarity with configuration management and version control systems.
· Ability to translate business requirements into technical solutions.
· Strong problem-solving skills and attention to detail.
· Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
· 5+ years’ experience with ServiceNow or similar platform with an emphasis on application workflow and system integrations
· Experience with Scrum/Agile development methodologies
· Consulting or similar client-centric experience
· Capable of delivering on multiple competing priorities with little supervision
