Location
Paris, Monday and Wednesday needs to be on site. We need someone in Paris area
When ?
To start asap - 3 months rolling - long term visibility
Description
1/ Context
Infrastructure - DC Operations/Management
Within Group Technology Operations division, the Datacenter Operations (DCO) team is the operational interface between the Product teams, the project managers located in France and abroad, and the Data Center (DC) teams. Its activity revolves around the server factory (provisioning/decommissioning of equipment) and the management of DC rooms.
2/ Services :
Activities to be supported:
- Urbanization of equipment in datacenter rooms in accordance with company standards: uniform filling of racks, control of electrical redundancy of installed equipment, matching of available power to installed equipment, balancing of floor load, management of work requests, etc.
- Maintaining an up-to-date inventory of DC room equipment
- expertise in installing new racks and their equipment as part of major projects, in migrating/relocating IT rooms in DCs, in urbanization tools
- Technical coordination, managing the various parties involved in moving equipment from one site to another, organizing the work of suppliers and service providers in server rooms
- estimating the costs involved in installing the prerequisites for hosting new equipment as part of a project (low-voltage power, high-voltage power, rack sizing, etc.)
- putting into deliverable input/output and carrier constraints
- Monitoring and handling incidents and requests
- -on site presence at least twice a month in each DC to review the state of the rooms, the state of the stock and the specific operations,
- Accompaniment of the users in our processes,
- Mastery of ITIL process : CMDB, changes, incidents,…
- English environment mandatory
- Proposal on continuous improvement actions
- Mastery of the DCIM is requested (Dctrack preferred)
- Limited budget
3/ Deliverables:
- Implementation of urban requests
- Costings for DC projects
- with Product teams
- Referentials up-to-date
- Datacenter Services managed with the Service Delivery Manager
- Regular reporting on the actions in progress by giving visibility on the dates of finalization of the requests,
- Training and support to requesters
- documentation for use by DC team, our team and users
- Definition and adaptation of DC processes
To be completed during the service
