Responsibilities:

• Monitor security alerts and events using Security Information and Event Management (SIEM) tools.
• Manage and triage security incidents, working to resolution and escalating when necessary.
• Troubleshoot and investigate security events to identify potential threats and vulnerabilities.
• Collaborate with cross-functional teams to develop and document process models for ticket handling and support operations.
• Participate in the creation and establishment of new policies and best practices within the SOC.
• Contribute to the development and enhancement of incident response procedures.