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Your new recruits need these essential OmniStudio skills, says Salesforce developer

​As a business leader, you recognize the pivotal role skilled Salesforce developers play in propelling business expansion. This piece delves into the essential Salesforce OmniStudio proficiencies crucial for crafting bespoke solutions tailored to your company's distinctive requirements, ultimately fostering growth. Understanding Salesforce OmniStudio for Business Advancement Salesforce OmniStudio transcends mere development platforms; it stands as a robust toolkit engineered to streamline development workflows and ignite innovation. Let's delve into its fundamental components and their potential benefits for your enterprise. OmniScripts: Custom Solutions Aligned with Business Goals OmniScripts serve as the cornerstone of customization within OmniStudio, empowering developers to fashion dynamic user interfaces harmonized with your business operations. Leveraging OmniScripts, your development squad can adeptly manipulate data, validate inputs, and choreograph intricate workflows, ensuring your Salesforce solution precisely meets your specifications. DataRaptors: Simplifying Data Integration for Excellence DataRaptors streamline data integration within OmniStudio applications, facilitating seamless data interchange between your Salesforce instance and other platforms. Armed with DataRaptors, your team can effortlessly extract, transform, and enrich data from diverse sources, equipping your organization with comprehensive insights to drive informed decisions. FlexCards: Elevating User Experience for Client Satisfaction FlexCards elevate user experience through customizable, responsive components adaptable to various devices, such as Lightning Web Components. By integrating FlexCards into your Salesforce solution, you can craft visually captivating interfaces optimizing space utilization and ensuring uniformity across platforms, thereby enhancing client and customer engagement and satisfaction. Integration Procedures: Enabling Seamless Connectivity for Success Integration Procedures foster seamless integration with external systems and services, promoting interoperability and data exchange between Salesforce and third-party applications. Equipped with Integration Procedures, your team can orchestrate complex integration workflows, safeguarding data integrity and reliability throughout the integration process. Unleashing AI Capabilities for Innovative Solutions Salesforce OmniStudio seamlessly integrates with AI capabilities such as Einstein and Copilot, empowering your development team to innovate and drive business triumph. Salesforce Einstein redefines the development landscape by infusing AI prowess into every facet of the platform, enabling your team to unlock actionable insights and automate repetitive tasks. Copilot, Salesforce's AI-driven assistant, enhances developer productivity by furnishing intelligent suggestions and code snippets directly within the development environment, enabling your team to expedite development cycles and outpace competitors. In Conclusion Salesforce OmniStudio stands as a game-changer for enterprises striving to foster innovation and deliver unparalleled value to their clientele. If you embrace the potential of OmniScripts, DataRaptors, FlexCards, Integration Procedures, and integrating with AI capabilities like Einstein and Copilot, your development team is sure to unearth fresh avenues for growth and success. Want to enlist skilled professionals capable of unleashing the full potential of OmniStudio for your enterprise? Contact us today and unlock the full potential of your Salesforce ecosystem.By Jasjit Singh, Salesforce Developer Jasjit Singh is a Certified OmniStudio Developer and Salesforce CPQ Consultant with extensive experience in B2B environments. ​

Seven essential ServiceNow AI skills your company needs in its workforce

​ ServiceNow has been integrating AI into its platform for more than a year, and its new "Washington DC" update incorporates even more features. The leader in cloud-based platforms says its own use of generative AI has improved its development cycle time by 38% To leverage ServiceNow effectively, your team needs to cultivate a diverse and AI-driven skill set. Here are the top 7 essential ServiceNow AI skills your team needs: Generative AI mastery ServiceNow's Washington DC platform update introduces generative AI features that streamline development cycles and boost productivity. Your team should master generative AI techniques to automate workflows, design conversational interfaces, and create intelligent interactions that enhance user experiences. Workflow automation expertise ServiceNow's AI-powered assistant enables seamless workflow automation. Your team should excel in designing and implementing automated workflows using Workflow Studio. Additionally, proficiency in Virtual Agent solutions is crucial for handling employee queries autonomously, freeing up time for strategic tasks. Natural language understanding (NLU) proficiency ServiceNow's Virtual Agent relies on NLU to understand and respond to user queries naturally. Your team should be proficient in configuring and fine-tuning NLU models to ensure accurate interpretation of user intent and effective communication with AI-powered assistants. Data analysis and insights ServiceNow's AI capabilities facilitate data analysis and generate actionable insights. Your team should possess strong data analysis skills to extract valuable insights from AI-generated reports and recommendations. These insights drive informed decision-making and continuous improvement initiatives. Security posture management acumen ServiceNow's Washington DC release includes Security Posture Control tools to detect and address security gaps. Your team should have expertise in cybersecurity and risk management to leverage these tools effectively. Proactively addressing security vulnerabilities strengthens your organization's defences and safeguards sensitive data. Technical proficiency and adaptability As ServiceNow continues to evolve its AI capabilities and integrate with third-party providers, your team must stay abreast of technological advancements. Strong technical proficiency and adaptability enable your team to navigate complex AI landscapes, experiment with new tools, and enhance their skill set continuously. Collaboration and communication skillsEffective collaboration and communication are essential for successful AI implementation. Your team should excel in collaborating across departments, sharing insights, and communicating AI-driven solutions to stakeholders. Clear communication fosters alignment, drives adoption, and ensures the successful integration of AI technologies into your organization. By cultivating these seven essential ServiceNow AI skills, your team can unlock the full potential of AI-driven automation, drive operational excellence, and propel your organization forward in the digital era. Embracing AI technologies empowers your team to work smarter, innovate faster, and deliver exceptional value to your organization and its stakeholders. K2 has joined the RiseUp with ServiceNow program as a Placement Partner. The partnership will provide organizations with the talent needed to navigate the era of digital business while expanding career opportunities for individuals. Contact us to find out more about how K2’s ServiceNow capabilities can benefit your business.​

Consultant of the Month - Scott Elliott

​Each month, we recognize a K2 consultant whose outstanding performance, expertise, and unwavering commitment have led to outstanding client feedback on their recent projects. This month, the K2 Consultant of the Month is Scott Elliott, an SAP Indirect Tax Analyst. Find out more by reading his interview below:​Tell us a little bit about yourself."I specialize in SAP and indirect taxes (Sales/Use/VAT/GST/HST/PST/QST/Excise) as a functional analyst. I also have experience with third-party tax software integration with SAP in Taxware (Sovos) and Vertex. I have worked in this tax area exclusively for over 20 years consulting, and I am based in Houston, Texas, USA."Tell us a little about your most recent K2 project."In the second project, we created custom development in SAP to facilitate the filing, tracking, payments, and more, for US and Canadian excise taxes, which included signature-ready outputs as well as electronic filing. The company has huge amounts of data that are needed to feed the processes for creating the returns on a daily basis. We had to ensure that we kept the design and coding as efficient as possible to ensure that all the processing could finish in a reasonable amount of time daily."What do you enjoy most about your job?"I really enjoy the breadth of knowledge that you have to have to support the indirect tax area in SAP. The indirect tax area has touchpoints with the purchasing, goods movement, sales and distribution, financials modules within SAP. You have to have a good understanding of these areas to help with troubleshooting issues between taxes and the other areas. Indirect taxes vary widely from company to company and from country to country. There is always something new to learn. Indirect tax also is challenging due to the impact being down to the individual line level of almost every transaction that flows through SAP."Which technical development do you think will have the biggest impact on your field or the wider world of IT over the next couple of years?"I believe that the rapid expansion of the capabilities in third-party tax software applications will have the largest impact on the indirect tax area over the next couple of years. Just a couple of years ago, there was not really any product that could enable the calculations for all tax types in one product. There are now several products either currently available or developing quickly that have such capabilities. I believe that the use of AI and machine learning will only expand and accelerate these system capabilities."What advice would you give to someone who is starting out as a freelance IT consultant?"Getting the first contract is the hardest. I have found that after your first one, things tend to get easier to find. You need to force yourself to take time off, even if you don't get paid vacation. Resting your mind and body with vacation breaks is really important to keeping a good work-life balance."---If you’re an IT consultant looking for your next opportunity, contact us. Or if you’re a client looking for help staffing a project, contact us.​

Eight best practices for effective leadership in enterprise technology

​Effective leadership in enterprise technology is more crucial today than ever. As businesses increasingly rely on technology to drive innovation, streamline operations, and stay competitive, leaders must have the skills and strategies necessary to successfully navigate this complex environment. Whether you're a seasoned CTO or a rising tech manager, mastering these eight best practices will help you lead your team to success in the dynamic world of enterprise technology.1. Visionary thinking to drive enterprise technology solutionsGreat leaders in enterprise technology possess a clear vision of where they want their organization to go. They anticipate trends, understand emerging technologies, and envision how these advancements can be leveraged to achieve business objectives. By articulating a compelling vision for the future, leaders inspire their teams to innovate and adapt in alignment with strategic goals.2. Strategic planningEffective leadership requires strategic planning that aligns technology initiatives with broader business objectives. Leaders must prioritize projects based on their potential impact on the organization's bottom line, balancing short-term needs with long-term goals. By developing a roadmap that outlines key milestones and timelines, leaders provide clarity and direction for their teams, ensuring that technology investments deliver tangible value.3. Empowering teams in enterprise technologyEmpowered teams are essential for driving innovation and achieving results in enterprise technology. Leaders should foster a culture of collaboration, trust, and accountability, empowering team members to take ownership of their work and make meaningful contributions. By providing resources, support, and recognition, leaders enable their teams to excel and overcome challenges with confidence.4. Effective communicationClear and effective communication is paramount in enterprise technology leadership. Leaders must be able to articulate complex technical concepts in a way that is understandable to diverse stakeholders, including executives, team members, and clients. By fostering open communication channels and actively listening to feedback, leaders promote transparency, alignment, and collaboration across the organization.​5. Continuous learningTechnology is constantly evolving, and effective leaders must stay ahead of the curve. By prioritizing continuous learning and professional development, leaders keep pace with emerging trends, best practices, and industry standards. Whether through formal training programs, conferences, or self-directed study, ongoing education enables leaders to make informed decisions and drive innovation in their organizations.6. Adaptive leadershipIn the fast-paced world of enterprise technology, leaders must be adaptable and resilient in the face of change. Whether navigating shifting market conditions, organizational restructuring, or technological disruptions, adaptive leaders remain agile and proactive, turning challenges into opportunities for growth. By fostering a culture of resilience and flexibility, leaders empower their teams to embrace change and thrive in dynamic environments.7. Data-driven decision makingInformed decision making is essential for driving success in enterprise technology. Leaders should leverage data analytics and metrics to assess performance, identify areas for improvement, and make strategic decisions. By basing decisions on objective data rather than intuition or speculation, leaders mitigate risk and maximize the impact of technology investments.8. Ethical leadershipAs technology plays an increasingly central role in society, ethical considerations are more important than ever for leaders in enterprise technology. Leaders must prioritize ethical behavior, integrity, and responsibility in all aspects of their work, from data privacy and security to the ethical use of emerging technologies such as artificial intelligence and automation. By upholding high ethical standards, leaders build trust with stakeholders and foster a culture of integrity within their organizations.As the digital age continues to shape the future of business, the importance of strong leadership to drive enterprise technology cannot be overstated.Is your business currently trying to navigate the fast-paced enterprise technology landscape? Talk to us today to discover how K2’s world-class expertise will take your digital transformation ​

Consultant of the Month: Archana Aiyer

​Each month, we recognize a K2 consultant whose outstanding performance, expertise, and unwavering commitment have led to outstanding client feedback on their recent project. This month the K2 Consultant of the Month is Archana Aiyer, a Senior Salesforce Developer, she is an expert in creating the best customized solutions for leading organizations. Find out more by reading her interview below: 1. Tell us a little bit about yourself. I'm a Senior Salesforce Developer and I've been working as a consultant for the past 12 years. My expertise lies in using Salesforce technologies to create customized solutions for businesses. Whether it's improving efficiency or solving specific challenges, I enjoy helping clients succeed. I'm based in Denver, Colorado, and I take pride in combining technical know-how with a keen understanding of what my clients need. Staying updated on the latest in Salesforce ensures that I deliver top-notch solutions that work for both my clients and me in this ever-changing field. 2. Tell us a little about your most recent K2 project. In my recent role as a Senior Salesforce Developer, I undertook a significant project for a US government agency. I played a key role in implementing a Salesforce community tailored for farmers. The main challenge I faced was seamlessly integrating our solution with external systems, while ensuring a user-friendly experience for farmers. Navigating this technical hurdle involved a careful approach to system integration, ensuring that the backend processes seamlessly interacted while presenting a cohesive and intuitive interface for users. By leveraging my technical expertise and collaborating closely with the team, we successfully overcame these challenges, delivering a Salesforce community that not only met the project requirements but also provided a smooth and efficient experience for the end-users in the agricultural community. 3. What do you enjoy most about your job? What I enjoy most about my job is the opportunity to solve real-world problems through technology. Being able to use my skills to create solutions that make a tangible impact for clients is incredibly fulfilling. I find joy in the process of crafting innovative solutions, whether it's streamlining business processes or creating user-friendly applications. Additionally, the constant learning and adaptation required in the dynamic field of technology keep things exciting and allow me to stay at the forefront of industry advancements. Overall, the satisfaction of seeing my work contribute to the success and efficiency of businesses is what makes my job truly enjoyable. 4. Which technical development do you think will have the biggest impact on your field or the wider world of IT over the next couple of years? I believe the widespread adoption of artificial intelligence (AI) and machine learning (ML) will have the most significant impact on my field and the broader realm of IT in the next few years. These technologies hold immense potential to transform how we approach problem-solving, data analysis, and automation, bringing about more efficient and intelligent solutions. The continuous advancements in AI and ML are poised to revolutionize various industries, fostering innovation and shaping the future landscape of technology. 5. What advice would you give to someone who is starting out as a freelance IT consultant? For someone starting out as a freelance IT consultant, my advice is to focus on building a strong foundation of technical skills while also honing effective communication and client management abilities. Cultivate a diverse portfolio showcasing your expertise and reliability. Prioritize clear communication with clients, set realistic expectations, and consistently deliver quality work. Network actively, seek feedback, and stay updated on industry trends to ensure long-term success in the dynamic field of freelance IT consulting. --- If you’re an IT consultant looking for your next opportunity contact us or if you’re a client looking for help staffing a project, please contact us today.

Seven ways AI is changing how employers recruit technologists

As businesses fight to find the best technology talent, traditional methods of recruitment are no longer sufficient to meet the fast-paced technology industry’s demands. Enter Artificial Intelligence (AI), a game-changer in the world of talent acquisition. It’s revolutionizing how employers attract, assess, and hire technologists.Here’s a snapshot of how AI is transforming the recruitment process for technology experts:1. AI automated resume screening Gone are the days of manually sifting through stacks of resumes. AI-powered applicant tracking systems (ATS) can analyze resumes at scale, quickly identifying candidates whose skills and experience match the job requirements. These systems not only save time but also ensure a more objective screening process, reducing bias in candidate selection.2. Enhanced candidate sourcingAI algorithms can scour various online platforms, including job boards, social media, and professional networks, to identify potential candidates based on predefined criteria. By analyzing candidates' digital footprints, AI can pinpoint individuals with the right skill sets and experiences, even if they're not actively seeking new opportunities.3. Predictive analytics for candidate fit AI-driven predictive analytics assess candidates' suitability by analyzing data points such as employment history, skills, and personality traits. These insights help recruiters make data-driven decisions about which candidates are likely to thrive in specific roles and within the company culture.4. Chatbots for initial screeningChatbots powered by natural language processing (NLP) can engage with candidates in real-time, asking pre-screening questions and providing information about the job and company. This automated initial interaction not only saves recruiters time but also provides a more seamless experience for candidates, enhancing the employer brand.5. Skills assessment through AIAI-powered assessment tools evaluate candidates' technical skills through coding challenges, simulations, or quizzes. These assessments provide objective measurements of candidates' abilities, allowing recruiters to identify top performers more accurately and efficiently.6. Personalized candidate experienceAI enables recruiters to deliver personalized experiences to candidates throughout the recruitment process. From customized job recommendations to tailored communication, AI algorithms analyze candidate preferences and behaviors to ensure a more engaging and relevant experience, fostering stronger candidate relationships.7. Continuous learning and improvementAI algorithms continuously learn from recruitment data, refining their recommendations and predictions over time. By analyzing the success and failure metrics of past hires, AI systems can adapt and improve their algorithms, helping recruiters make better-informed decisions and optimize their hiring strategies.–As AI continues to evolve, its role in recruitment will only become more prominent, revolutionizing how employers connect with technologists in the digital age.K2 recently appointed Chris Collins as CTO and AI Consulting Director. In recent years, he has focused on creating innovative AI solutions in the recruitment industry. Now that he has joined our team, a significant part of his role will be to define how AI shapes K2 Talent Solutions’ services. Watch this video to learn how Chris has seamlessly connected ChatGPT and Salesforce, revolutionizing workflows:​​

Effective Strategies for Onboarding New Staff in Enterprise Technologies

​If an organization wants to maintain efficiency and productivity, it’s vital that they offer the best onboarding experience possible to seamlessly integrate new staff into the fold. This is especially true when it comes to navigating the intricate landscape of enterprise technologies. The onboarding process plays a pivotal role in shaping the trajectory of new employees and ensuring they quickly become productive contributors to the organization. In fact, companies with strong employee onboarding may boost their staff retention by 82%. We’ve compiled a selection of effective strategies to help your business master the art of onboarding new staff in enterprise technologies.Comprehensive onboarding orientation programsBegin the onboarding journey with a comprehensive orientation program that introduces new hires to your organization's mission, values, and overarching goals. In the context of enterprise technologies, this orientation should provide an overview of the company's technology ecosystem, emphasizing the critical role technology plays in achieving business objectives.Tailored enterprise technology training pathsIt may be the case that not all new starters will have the same level of familiarity with enterprise technologies. To recognize this, you should personalize your onboarding programs to accommodate varying skill levels and roles. Implement tailored training paths that cater to the specific needs of different teams, ensuring that each employee gains the knowledge required to excel in their respective roles.Hands-on learning and simulationsEncourage active learning through hands-on experiences and simulations. Rather than bombarding new staff with theoretical information, provide opportunities for practical application. This approach is particularly effective in the realm of enterprise technologies, where a hands-on understanding of software platforms, systems, and processes is crucial for proficiency.Mentorship programs to support onboarding Establish mentorship programs to facilitate a smooth transition for new employees. Seasoned staff members can offer valuable insights and guidance, helping newcomers navigate the complexities of enterprise technologies. Mentorship not only fosters a sense of belonging but also accelerates the learning process by providing real-world context and practical advice.Continuous learning platformsEnterprise technologies are constantly evolving, making it essential for employees to embrace a mindset of continuous learning. Provide access to online learning platforms, webinars, and workshops that allow people to stay updated on the latest industry trends and advancements. This not only enhances their skill sets but also ensures they remain adaptable to technological changes.Feedback loops and improvement iterationsEstablish feedback loops within the onboarding process to gather insights from new employees. Regular check-ins and surveys can provide valuable information on the effectiveness of training programs and areas that may need improvement. Use this feedback to iterate and enhance the onboarding process continuously.Effectively onboarding new staff in enterprise technologies requires a thoughtful and dynamic approach. A successful onboarding process not only accelerates the integration of new staff but also contributes to the long-term success and innovation of the entire organization.K2 Talent Solutions has a global network of over 65,000 enterprise professionals, all with the vital skills you need for your business. Talk to us today to find out how we can help you drive digital transformation.​

Proven strategies to master contract recruitment in technology

​Mastering contract recruitment is key to quickly finding enterprise technology professionals who can hit the ground running on your mission-critical projects.In the competitive enterprise tech job market, utilizing contract recruitment experts like K2 Talent Solutions is the best way to identify, attract, and secure the best talent. It’s a significant differentiator for businesses striving to stay one step ahead of their competitors. Our in-depth knowledge of the tech industry’s nuances positions us as the best strategic partner in building high-performing tech teams. Here’s our take on proven strategies to help your business improve your contract recruitment techniques and attract the best talent in the technology sector.1. Choose a recruiter that specializes in enterprise technologyFirst things first - you need to work with a business that fully understands the enterprise technology industry. They will have access to the best talent, with the skills and experience to tackle your company’s unique challenges.K2 Talent Solutions has been at the forefront of the recruitment industry since 1997. Over the years, we’ve built up an extensive global network of more than 900,000 consultants. Each of them are ready to start work on your most challenging projects.2. Strategic talent mapping in contract recruitmentIt’s extremely important you gain insights into the competitive technology landscape. Only then can you fully understand where the talent lies, and strategically position your organization to attract the best candidates.We employ a strategic talent mapping approach to identify, assess, and engage with potential candidates. Our meticulous process will benefit your organization greatly, giving you access to top talent and fast.3. Pick tried and tested professionalsA key benefit of working with a recruitment agency is that it gives you access to technology professionals that have been fully vetted and who have extensive experience. This gives you the peace of mind that the people matched to your organization will have the skills and knowledge to hit the ground running.K2’s enterprise technology professionals are qualified by our unique quality management system – R.E.Q.™. Our R.E.Q. methodology rigorously assesses technology professionals based on the extent of their working Relationship with K2, the level of their Expertise and the Quality of their Work. The result is that ROI is delivered to your organization significantly faster.4. Utilize advanced technology platforms for contract recruitmentCutting-edge technology platforms make it far easier to streamline the contract recruitment process. Taking advantage of these platforms offers quick access to a diverse pool of talented candidates, making it easier to find the most suitable tech professionals. 67% of top companies are investing in talent management software, which means that working with a partner with expertise in the area will save your business time and money.Our own web platform, Techsta, allows companies to source and hire vetted enterprise technology talent they need to deliver mission-critical projects. It enables businesses to easily find experts, all of whom are ready to start work straight away. They have all the right skills to drive your mission-critical projects or improve your existing systems, fast.5.  Ensure you lower administrative costsReducing administrative costs will enable your company to redirect resources and offer your contract enterprise tech talent with competitive salaries. It also improves your training offering and your onboarding processes. In turn, this creates a better work culture, helping you retain top enterprise tech talent.6. Diversify your searchBy diversifying your enterprise tech talent search, you broaden the candidate pool, fostering innovation, collaboration, and adaptability. In fact, a richer culture results in better business decisions 87% of the time. It also enhances company reputation, meets market demands, and aligns with diversity initiatives for compliance and success.We have thousands of talent tech consultants based all over the world. Here’s a breakdown of our global talent network:150,000 in Asia 200,000 in North America400,000 in Europe200,000 in Latin AmericaOur extensive spread of professionals means we quickly source top tier professionals for your business and provide outstanding nearshore solutions.7. Clearly define your job requirementsWhen working with a recruitment agency, it’s important to clearly articulate the skills, qualifications, and experience required for the enterprise tech position. Make sure you provide detailed job descriptions to your chosen contract recruitment partner to ensure they understand your specific needs.8. Embrace flexible working arrangementsTechnology professionals often value flexibility in their work arrangements. Offering flexible working options, such as remote work or flexible hours, is a significant factor in attracting and retaining top talent. Work closely with your recruitment agency to understand and communicate these benefits to potential candidates.9. Cultivate a long-term relationshipBuilding a successful contract recruitment strategy requires a long-term partnership with a recruitment agency. Cultivate a relationship based on trust, open communication, and mutual understanding. A strong partnership will enable the agency to consistently deliver top-notch technology talent tailored to your business needs.Mastering contract recruitment in technology is an ongoing process that requires strategic planning and a commitment to staying ahead in the competitive tech talent landscape.We're committed to connecting organizations with the most exceptional IT professionals, ensuring that your team is equipped to tackle the challenges and opportunities of the future. Talk to us today to discover more.​