ServiceNow Senior Developer

Remote work is Possible

• Role description 
  • Lead technical analysis of potential solutions including evaluating the technical fit and viability of OOB products versus custom built solution, Delivers solution design, adhering to standards and leveraging re-use of components. 
  • Analyses and revises existing systems and documentation to identify remediation or improvements in the application/ solution (refactoring). 
  • Create and manage the technical specifications from which programs and configurations will be applied to create the application/solution.  
  • Create high level and detail design of applications, interfaces, conversions, extensions, reports, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements. 
  • Assists technical and infrastructure groups in understanding the solution design and specifications. 
  • Conduct formal design reviews and pair code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s). 
  • Assists in the test strategy and execution of master test plan.
  • Provides level 3 support for critical issues/incidents.

*Qualifications 

• Must have: 
  • Minimum of 5 years of experience with software design and ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, data imports, custom apps, and development methods. 
  • Prior experience with custom application development, developing, and solid knowledge of SDLC and Agile delivery.  
  • Proven experience with ServiceNow integration (API's) with 3rd party software and applications. 
  • Proven experience in facilitating requirement gathering workshops, design and development activities to deliver and deploy a satisfactory end-user experience. 
  • Proven experience with ServiceNow Portals, designing, creating, unifying achieving a satisfactory end-user experience. 
• Desirable 
  • Certifications:
  • Experience with ServiceNow ITSM Data Migration
  • ITIL v3 or v4 foundations. 
  • ServiceNow application developer/system administrator certifications preferred. 
  • Scrum PSM I 
  • Experience in working with Web technologies, including JavaScript, Ajax, HTML, and CSS preferred.